The second-hand marketplace Shoppers Express Frustration Over Size Modifications
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has revised its size classifications for women's and children's garments failing to inform all users about the change.
Social Media Backlash
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category than originally posted because of the remapping.
Vinted explained the revised method more closely matches other platforms.
They have suggested members to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.
Sizing System Modifications
Earlier, the measurements included one number and one letter, such as S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.
Shopper Experiences
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, based in Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
Another shopper, from Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: last year, the platform withdrew an update concerning shipment methods due to shopper criticism.
